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lock academy escape game paris logo horizontal nave
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NEED HELP ?
FIND ALL THE INFORMATION HERE

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Frequently asked Questions
How the game works
Game participants
Reservations and rates
The day of your visit
Team building / Birthdays
Contact form
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FREQUENTLY ASKED QUESTIONS

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The minimum age to participate in the Escape Games at Lock Academy is 9 years old with at least 1 adult per team or 14 years unaccompanied.

Recommendation: we recommend a minimum age of 12 for the The examination mystery due to special effects that may impress the most sensitive.

Groups composed exclusively of children will not be accepted in our live escape game rooms, nor will be groups including just one accompanying adult. Babies and young children are not allowed in our mystery rooms.

Why? Because our puzzles are designed for adults and may be too difficult for children. As a family, the children can search while the parents help understand the puzzles. Alone, children can become discouraged by the difficulty of certain mysteries. Also, many of the components in our rooms are fragile. We therefore ask accompanying adults to keep their children under close supervision.

The Lock Academy reserves the right to refuse access to surveys in the event of non-compliance with the rules in force.

Lock Academy games require preparation in advance. Our Escape Game rooms are specially prepared for each team. Once your booking has been confirmed, no refunds or cancellations will be possible.

It is possible to postpone your Escape Game visit up to one week before the date originally reserved.. Please send an email to paris@lockacademy.com specifying, if possible, the new date and/or mystery you want. Please check beforehand if the time slot is available by visiting our booking page and selecting the room and date you want. Our teams will be able to answer more quickly.

A total or partial credit note valid for 1 year will be sent depending on the date of the request:

  • Cancellation or reschedule request made by e-mail to paris@lockacademy.com 7 days or more before the reserved slot(s): Credit without restraint
  • Cancellation or reschedule request made between 6 days and 48 hours before the date of the reserved slot: Credit note with deduction of 30% on the amount paid
  • Cancellation or reschedule request sent less than 48 hours before the date of the reserved slot: Credit note with deduction of 30% on the amount paid

Yes! It is no problem to add a player. You’ll need to pay the difference in price on the day. We accept up to 6 people in our indoors mysteries.

Even if the playing comfort is not optimal, a 7th player is exceptionally accepted for the Revolt at the Lock, The Examination and The heist od the century investigations.

The day of your session come with the additional players and settle the price difference at the start of your session.

  • 2 to 3 players: additional €12 (reduced price) / €4 (standard price)
  • 3 to 4 players: additional €12 (reduced price) / €14 (standard price)
  • 4 to 5 players: additional €15 (reduced price) / €12 (standard price)
  • 5 to 6 players: additional €15 (reduced price) / €16 (standard price)
  • 6 to 7 players : €25 (reduced price) / €26 (standard price)

The rate for our outdoors mystery Operation Mindfall is fixed: €99 for 2 to 5 players. A 6th player can also be accepted at no additional cost.

It is not necessary to write to us to indicate the presence of additional players, as long as the maximum number of players per room is respected.

All bookings for our Paris Escape Game rooms are made online on our website on the page ‘Book’ using our secure payment system PayZen.

Are you a company and want to organise a Team Building activity? Please visit our page dedicated to Team Buildings and fill out the form at the bottom of the page.

What about if you have a problem with your reservation, or you want to reserve the whole Lock Academy for a block of time for a large group? Contact us by email at paris@lockacademy.com

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HOW THE GAME WORKS

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A Live Escape Game is a real-life escape game. The game is played in teams of 2 to 6 players on average.

Escape game? Yes! You’ll be locked in a room for an hour, and to escape you will need to solve different puzzles, clues and complete a mission. Your team will need to communicate, cooperate and search everywhere! Your chance to totally mess up a room without having to tidy up after yourself has finally arrived: come quick to Lock Academy, to solve our mysteries and help Professor Lock, Director of the school.

With family, friends or for a Team Building activity, our mysteries are waiting for you!

If you want to learn more about the history of the Escape Games, follow this link!

And if you don’t like the sound of being locked in a room, check out our outdoors mystery!

Detective genius and director of the Academy, Professor Lock is off travelling around the world, solving mysteries.

During his absence, he’s counting on you to keep Lock Academy running smoothly, and to train the detectives of tomorrow.
Unfortunately, his enemies often take advantage of his absence to attack the academy! Without the Professor, it will be up to you and your team to solve the mysteries that lie before you and become heroes!

Two-time winner of the Escape Game Awards 2016, 2017 and 2019, Voted best Escape Room 2020 in Paris Region from the website Escape Game Paris, the Lock Academy needs you, family, friends, Team Building, to combat the crime!

Check out our mysteries or book now!

Lock Academy has 7 mysteries: 6 different mystery rooms and one outside investigation. Our Room Escapes are all built around the same concept, in two different locations.

You will find the Academy Châtelet at 25 rue Coquillière, 75001 Paris, and the Academy Sebastopol to 131 Boulevard de Sebastopol, 75002 Paris. At these Escape Game locations, you will have to solve a series of puzzles to solve the mystery within 60 minutes.

ACADEMY CHÂTELET

Our first mystery is called A Near-Perfect Crime. Like a real-life Cluedo, investigate the murder of Dean Doyle! Find the motive, the murder weapon, and the culprit.

In our Little Miss Lock escape room, you’ll help Professor Lock, director of the Academy, find his daughter who disappeared two days ago. Twists and adrenaline guaranteed!

For teams who are looking for the challenge, the Escape Game The Heist of the Century awaits you! Help us find the stolen Detectives’ Guide. An entirely ‘padlock-free’ escape game!

If you’d prefer to investigate outside, our Operation Mindfall treasure hunt is made for you. Follow the clues around the Châtelet-Les Halles neighbourhood and save the world!

ACADEMY SÉBASTOPOL

The Escape Game Revolt at Lock Academy is an exciting mystery in which your mission will be to prevent the school from being sold to public enemy number 1, Jim Key! To achieve your goal, you’ll have to face off an unexpected opponent: Professor Lock himself…

In our L.A. Confidential escape room, you’re tricked by Jim Key and you have to help him if you hope to save the Academy. Your mission: gain entry to the most secure room in the entire school and find the files which will reveal Professor Lock’s darkest secret.

Do you have the makings of a great detective? Find out by competing in the prestigious Lock Academy Examination, entirely designed by E.V.A, our new Artificial Intelligence System.

Our welcome, the mysteries, and the clues in our mysteries are all available in English and French.

If you speak English, please mention it when you book your Escape Room. You can visit the website in English.

Our mysteries do not require specific knowledge to get out and are open to all. With family or friends, no need to be a Cluedo pro: our puzzles call on your observational skills, your logic, your teamwork … and your good mood!

During the game you will receive clues when needed. Cameras placed in the room will allow us to track your progress. There is however no video or audio recording in our game rooms.

Beware, the puzzles can be difficult for children under 14 years. That’s why we ask that children from 9 to 14 years old must be accompanied by two adults minimum per Escape Room! We do not accept children under 9 years old in our mystery rooms.

In order to ensure that everyone has the best possible gaming experience, the use of cameras, cell phones or any other device that allows filming or photography is not recommended, but is nevertheless permitted.

For the curious, here is an overview of our Live Escape Game Rooms!

Yes. However, we monitor the game room for the duration of the game for your safety and we can intervene immediately and open the Live Escape Game room if necessary.

Furthermore, a security push button is present at the entrance of each of our game rooms, and allow you to exit the mystery if there should be an emergency.

Not sure you’d like being in a small space? The L.A Confidential mystery is strongly discouraged for people who suffer from claustrophobia.

Since Monday, March 14, 2022, no Pass is required to go to Lock Academy! Wearing a mask is optional

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GAME PARTICIPANTS

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Lock Academy, Escape Game in Paris, is an entertainment activity that caters to everyone: family, friends, Team Building, students, etc. The puzzles require logic, speed and dexterity. However, no special knowledge is required: we won’t expect you to recite Pythagoras’s Theorem, do not worry!

The mystery ‘A Near-Perfect Crime‘ is accessible to people with reduced mobility and people using a wheelchair. To maintain a good immersion in the game, we however advise you the presence of at least one able-bodied person. It is unfortunately not suitable for people with hearing difficulties.This mystery is also accessible to people with hearing difficulties.

The mystery ‘Little Miss Lock‘ is accessible to people with hearing difficulties.

The mystery ‘The Heist of the Century’ is unfortunately not suitable for people with hearing difficulties.

The mystery ‘L.A. Confidential‘ is not accessible to people suffering from claustrophobia. It is however accessible to people with hearing difficulties.

The mystery ‘Revolt at the Lock Academy’ is not suitable for people suffering from epilepsy or with hearing difficulties. It is however accessible to people with reduced mobility. To maintain a good immersion in the game, we however advise you the presence of at least one able-bodied person. This mission is unfortunately unsuitable for people who are deaf or hard of hearing.

The examination is recommended for a minimum age of 12 because of the special effects that may impress the most sensitive.

Unfortunately, all our mysteries are not accessible for a team of blind people.

Your team must consist of 2 to 5 players for our mysteries Little Miss Lock and A Near Perfect Crime, 2 to 6 players Revolt at Lock Academy, The Examination, The Heist of the Century and for L.A. Confidential mystery rooms. With fewer players, some puzzles can be too difficult and, with more than the recommended maximum, you will be stepping on each other’s toes and not enjoying the game.

We recommend that ‘expert’ teams (or at least those who are experienced at escape games) to not be more than 5 players for A Near-Perfect Crime and Little Miss Lock. For these two mysteries, the payment of a 6th person will have to be made directly on site on the day of your visit.

Our Operation Mindfall treasure hunt is for from 2 to 5 players per team and can be played in competition mode for up to 10 players (2 team of 5 players).

Our 7 escape rooms are therefore accessible from 2 players!

The minimum age to participate in the Escape Games at Lock Academy is 9 years old with at least 1 adult per team or 14 years unaccompanied.

Groups composed exclusively of children will not be accepted in our live escape game rooms, nor will be groups including just one accompanying adult. Babies and young children are not allowed in our mystery rooms.

Why? Because our puzzles are designed for adults and may be too difficult for children. As a family, the children can search while the parents help understand the puzzles. Alone, children can become discouraged by the difficulty of certain mysteries. Also, many of the components in our rooms are fragile. We therefore ask accompanying adults to keep their children under close supervision.

The Lock Academy reserves the right to refuse access to surveys in the event of non-compliance with the rules in force.

The mystery ‘A Near Perfect Crime‘ is accessible to people with reduced mobility and people using a wheelchair. To maintain a good immersion in the game, we however advise you the presence of at least one able-bodied person.

The mystery ‘Revolt at the Lock Academy‘ is also accessible to people with reduced mobility. To maintain a good immersion in the game, we however advise you the presence of at least one able-bodied person. Before booking this room, we invite you to contact us to let you know of the potential changes for the person concerned.

Our treasure hunt Operation Mindfall is also suitable for people with reduced mobility or using a wheelchair. The treasure hunt takes place in the neighbourhood of Châtelet – Les Halles on a route of containing about 25 minutes walking during the 80 minutes of the game. There are no parts of the route containing a staircase or other surface which would be difficult to access for a person with reduced mobility. However, there is a garden with gravels.

Our puzzles contain no strenuous physical activity, and no scary elements. Indeed, a child born in Lock Academy is guaranteed to be a future genius!

Our treasure hunt Operation Mindfall is also suitable for pregnant women. The latter takes place in the neighbourhood of Châtelet – Les Halles on a route of containing about 25 minute walking during the 80 minutes of the game. Many benches and places to rest are available throughout the route.

However, the L.A. Confidential mystery is not suitable for people with heart conditions, nor for people who suffer from claustrophobia.

Some of our investigations have visual and light effects (strobe lights or pulsating lights) that may not be appropriate for players suffering from epilepsy and photosensitivity. The mystery ‘Revolt at Lock Academy‘ is not suitable for people suffering from epilepsy.

For more information, do not hesitate to contact us in advance, we will prepare our game for your trip to the Lock Academy.

Throughout your investigation, Professor Lock will accompany you with audio and/or visual clues. We recommend that you always have on your team at least one player who does not have a hearing or visual impairment.

We are at your disposal to help organise your visit, do not hesitate to contact us.

The mysteries A Near Perfect Crime, The Examination, The Heist of the Century and Revolt at Lock Academy are unfortunately not suitable for people with hearing difficulties.

Unfortunately, all our mysteries are not accessible for a team of blind people.

You are only 2 detectives and you want to solve a mysterious case? You are only 2 detectives and you want to solve a mysterious case? You can book a session of The Heist of the Century, LA Confidential, Revolt at Lock Academy, Little Miss Lock, The Examination or A Near Perfect Crime. But beware, the mystery will be naturally more difficult! You’ll need to be really organised to find all the clues and solve the different puzzles.

You can also take part in our treasure hunt Operation Mindfall (from 2 to 5 players)!

The Lock Academy Paris is the escape game that offers the most investigations accessible in teams of 2 players!

Unfortunately one of your players can’t come? No worries! You can invite another person to join your team as places are not nominative!

However, no refund can be made for the missing player.

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RESERVATIONS AND RATES

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All bookings for our Paris Escape Game rooms are made online on our website on the page ‘Book’ using our secure payment system PayZen.

Are you a company and want to organise a Team Building activity? Please visit our page dedicated to Team Buildings and fill out the form at the bottom of the page.

What about if you have a problem with your reservation, or you want to reserve the whole Lock Academy for a block of time for a large group? Contact us by email at paris@lockacademy.com

The more, the merrier… and the cheaper! When you make a reservation on the Lock Academy website – Escape Game Paris, the price per person decreases depending on the number of participants:

  • 2 players: €55/player (€110)
  • 3 players: €38/player (€114)
  • 4 players: €33/player (€132)
  • 5 players: €30/player (€150)
  • 6 players: €28/player (€168)

If you want to participate in our treasure hunt Operation Mindfall, from 2 to 5 players, you will be charged a fixed price of €99 for the team.

Yes! It is no problem to add a player. You’ll need to pay the difference in price on the day. We accept up to 6 people in our indoors mysteries.

Even if the playing comfort is not optimal, a 7th player is exceptionally accepted for the Revolt at the Lock, The Examination and The heist od the century investigations.

The day of your session come with the additional players and settle the price difference at the start of your session.

  • 2 to 3 players: €4 surcharge
  • From 3 to 4 players: €18 supplement
  • From 4 to 5 players: €18 supplement
  • 5 to 6 players: €18 supplement
  • 6 to 7 players: €28 supplement

The rate for our outdoors mystery Operation Mindfall is fixed: €99 for 2 to 5 players. A 6th player can also be accepted at no additional cost.

It is not necessary to write to us to indicate the presence of additional players, as long as the maximum number of players per room is respected.

Lock Academy games require preparation in advance. Our Escape Game rooms are specially prepared for each team. Once your booking has been confirmed, no refunds or cancellations will be possible.

It is possible to postpone your Escape Game visit up to one week before the date originally reserved Please send an email to paris@lockacademy.com specifying, if possible, the new date and/or mystery you want. Please check beforehand if the time slot is available by visiting our booking page and selecting the room and date you want. Our teams will be able to answer more quickly.

A total or partial credit note valid for 1 year will be sent depending on the date of the request:

  • Cancellation or reschedule request made by e-mail to paris@lockacademy.com 7 days or more before the reserved slot(s): Credit without restraint
  • Cancellation or reschedule request made between 6 days and 48 hours before the date of the reserved slot: Credit note with deduction of 30% on the amount paid
  • Cancellation or reschedule request sent less than 48 hours before the date of the reserved slot: Credit note with deduction of 30% on the amount paid

You own several holiday vouchers and you want to use them to book an escape room at the Lock Academy ? You can !

There are two ways to do so :

  • Book and pay on our website throught « Chèques-Vacances Connect ». You only have to select « Cheques-Vacances Connect » as a means of payment, write down your identifiers and approve the transaction on your app.
  • Book directly on one of the two locations of the Lock Academy (in Paris), with your holiday vouchers in paper form. Be careful ! No game can be booked before the payment of your session is done with us on site. Furthermore, it is mandatory to have the exact right amount because we do not give change on « holiday vouchers »

You want to use your « culture pass » to book a session at the Lock Academy ? You can !

All you need to do is :

  • On our website, choose the survey and the desired time slot.
  • Choose “payment by Culture Pass” and let our booking platform guide you.

Yes. With our gift card, you can give the gift of one or more gaming sessions at Lock Academy to your family or friends.

You can buy your voucher for our escape game directly on our website

The gift card is valid 1 year from date of purchase. The recipient will have the choice of any of our indoor or outdoor mysteries.

Do you want to book our three rooms at the Châtelet Academy for your corporate event? However, you might notice that one of our rooms starts slightly later compared to the other two, but you want all players to be able to play at the same time.

No problem! Our reception area can’t accommodate three different groups at once, but that’s not a problem if the three groups know each other.

Please specify when booking that all your players will arrive together, so that we can prepare for your visit.

For optimal gaming comfort, players must arrive at the time scheduled for the mysteries scheduled the earliest and not at the later one.

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THE DAY OF YOUR VISIT

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Unfortunately one of your players can’t come? No worries! You can invite another person to join your team as places are not nominative!

However, no refund can be made for the missing player.

Lock Academy has two locations for our mysteries, separated by about 15 minutes on foot from each other.

The Academy Châtelet which holds our mysteries Little Miss Lock, A Near-Perfect Crime, The Heist of the Century and Operation Mindfall, is located at 25 rue Coquillère in the 1st arrondissement of Paris, next to Société Générale bank and in opposite the Crédit du Nord bank.

How to reach us:

  • Metro Châtelet – Les Halles (RER A, B and D, Metro lines 1, 4, 7 and 11) – 150m from the exit “Porte du jour”
  • Louvre-Rivoli Metro (Metro lines 1 and 7) – 350m from the station exit
  • RATP bus (No. 85, No. 67 and No. 74) at 42 rue du Louvre
  • Underground parking Indigo at 14 rue Croix des Petits Champs

The Sevastopol Academy with Revolt at Lock Academy, L.A. Confidential and The Examination is located at 131 Boulevard Sébastopol in the 2nd arrondissement of Paris.

How to reach us:

  • Metro Réaumur-Sebastopol (lines 3 and 4) – 100 metres from exit rue Réaumur
  • Metro Strasbourg Saint-Denis (lines 4, 8 and 9) – 200 metres from the exit Boulevard de Strasbourg
  • RATP bus (No. 20, No. 38, No. 39, and No. 47) at Strasbourg-Saint Denis
  • Underground parking Indigo at 43 Boulevard de Sébastopol

Crime doesn’t wait! Lock Academy is open 7 days a week, from 10 am to midnight.

The last session of the day therefore starts at 10 p.m., and even at 10:30 p.m. on Fridays and Saturdays!

After booking a game session and receiving a confirmation email, we’ll be waiting for you and your team on the day and time of your booking at Lock Academy. One of Professor Lock’s assistants will welcome you to the Academy, armed with… their biggest smile!

For your visit to the Academy, allow about 75 minutes (including 60 minutes for your mystery). Here is how the game timings would work for a booking at 2pm for example:

  • 2 pm : Arrival of the entire team at the Lock Academy reception. Presentation of the mystery by Professor Lock’s assistant.
  • 2:10 pm : Session Begins. To help, the Professor will give you clues!
  • 3:10 pm : End of the mystery. Take a look back at the highlights with Professor Lock’s assistant.
  • 3:15 pm : End of game session.

To fully enjoy your Escape Game, please arrive punctually at the time specified when booking, but no more than 15 minutes before

For our Operation Mindfall treasure hunt, allow about 2 hours (including 80 minutes for your mystery).

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TEAM BUILDING / BIRTHDAYS

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You will find details of our offers for businesses on our specific Team building page.

Lock Academy offers packages dedicated to businesses in order to organize all or part of your Team Building Escape Game day.

  • The Escape Game Basic Pack, from 2 to 38 people : book Escape Game Rooms (1h) in teams of 2 to 6 players.
  • The Escape Game Premium Pack, from 8 to 38 people : Reception with large choice of drinks + Indoor Escape Room (1h) + Gift for each participant: Board game or Lock Academy mug, and a diploma + Printed team photo. Option : on-site breakfast or snacks, lunch, or dinner at one of our nearby hospitality partners / conference room rental.
  • The Outside Lock Academy Pack, from 38 people : Solve a mystery at the Musée des Arts et Métiers or in the Orsay Museum OR Operation Mindfall in the historic streets of central Paris, or in your offices, in a conference or seminar space.

In order to tell us more to help us organise your corporate event at Lock Academy please fill out the form at the bottom of our Team Building page.

Vous souhaitez faire un achat groupé de bons cadeaux pour votre comité d’entreprise ? Découvrez nos offres promotionnelles sur la page dédiée !

This service is one of the privileges we reserve for business choosing a Team Building Pack. As soon as you confirm the date and the pack you want, our business relations team will send you a quote and hold the session for you for 48 hours.

When you send the signed quote back, this forms a contract and the company commits to pay for the service (bank transfer, cheque, credit card,…) prior to the date of game.

Even when using one of our Team Building Packs, the payment must take place at the latest on the day, when your teams arrive. Lock Academy reserves the right to deny access to the game rooms in the case where payment had not been made.

For companies choosing the classic reservation, payment must be made online when booking on our website.

For an unforgettable room escape or treasure hunt in Paris, our VIP Detectives offer is the perfect choice if you’re celebrating a birthday, stag or hen (bachelor / bachelorette) party.

Cookies, Kit of the perfect investigator with an Escape Game playbook, a tote-bag em and a notebook or a membership card are offered as part of this additional service to your mystery.

Find out more about the VIP Detectives offer, check out the details of our offer.

We do not currently propose to modify one or more mysetries of an investigation room for individuals.

For companies or agencies wishing a marginal customization of the game, we invite you to formulate your request at least 6 weeks before the date of the event using the contact form. This service will be subject to an additional cost.

This depends on how you made your booking:

  • If you opt for a classic booking on our website, please contact us at paris@lockacademy.com. We will send you your invoice as soon as possible.
  • If you opt for one of our our Team Building packsthe invoice is sent to you by e-mail on receipt of a signed quotation.

If you have misplaced your invoice and wish for another to be issued, please contact us using our contact form indicating the date and time of your booking, the number of rooms and the number of players.

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Contact us
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HOW TO GET TO THE LOCK ACADEMY?

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ACADEMY CHÂTELET

25 rue Coquillière, 75001 Paris

Subway Châtelet – Les Halles
(RER A, B and D, lines 1, 4, 7 and 11)
150m from the Porte du jour exit

Subway Louvre-Rivoli
(lines 1 and 7)
350 meters from the metro

Bus RATP n°85, n°67 and n°74 At stop 42 rue du Louvre

Underground parking Indigo at 14 rue Croix des Petits Champs

ACADEMY SÉBASTOPOL

131 Boulevard de Sébastopol, 75002 Paris

Subway Réaumur-Sébastopol

(lines 3 & 4)

100 meters from the ‘Rue Réaumur’ exit

Subway Strasbourg Saint-Denis

(lines 4, 8 & 9)

200 meters from the Boulevard de Strasbourg exit

Bus RATP n°20, n°38, n°39 and n°47 Stop Strasbourg-Saint Denis

Underground parking Indigo at 43 Boulevard de Sébastopol

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